Privacy Policy And Refund Policy
Information We Collect
At logodesignnewyork.us, we collect information when you visit our website, place an order, or contact us. This may include your name, email address, phone number, billing details, and project information. We also collect technical data such as IP address, browser type, device details, and pages you visit. This data helps us understand user behavior and improve our website.
Use of Information
We use the collected information to:
- Process orders and payments
- Deliver design services
- Communicate project updates
- Respond to support requests
- Improve website performance
We do not use your information for any purpose outside our services.
Cookies and Tracking
Our website uses cookies to improve functionality and user experience. Cookies help us track site usage and remember user preferences. You can disable cookies in your browser settings, but some features may not work correctly.
Information Sharing
We do not sell, rent, or trade your personal information. We may share data with trusted third parties only when required to complete services, such as payment processing. We may also share information if required by law or to protect our legal rights.
Data Security
We use reasonable security measures to protect your personal information. While no system is fully secure, we work to reduce risks and prevent unauthorized access.
Policy Updates
We may update this privacy policy at any time. Changes will appear on this page. Continued use of our website means you accept the updated policy.
Refund Policy
Refund Eligibility
At logodesignnewyork.us, refunds depend on the progress of the project. You may request a 50 percent refund if you are not satisfied with the initial design concepts and have not requested any revisions. Refund requests must be made within the allowed time after initial delivery.
Non-Refundable Situations
Refunds will not be issued if:
Refund Eligibility
At logodesignnewyork.us, refunds depend on the progress of the project. You may request a 50 percent refund if you are not satisfied with the initial design concepts and have not requested any revisions. Refund requests must be made within the allowed time after initial delivery.
- The final design is approved
- Revisions are requested
- The project is completed or delivered
- Package features or add-ons are used
- The business name changes after order placement
- The company closes or becomes inactive
Chargeback Policy
Clients must contact us before initiating any chargeback. Unauthorized chargebacks may result in account suspension and loss of ownership rights to delivered work.
Confidentiality Policy
We keep all client information strictly confidential. This includes personal details, project briefs, design files, and communication. We do not share this information with third parties without consent, except when required by law.